SurveyPlanet Review
SurveyPlanet is an online tool for creating, sharing, and analyzing surveys with a free tier that includes unlimited surveys, questions, and responses.
TL;DR
A good fit if you want a genuinely usable free survey builder with unlimited responses, and you can live without advanced analysis and integrations. For heavy research workflows, complex logic, or deep reporting, you may outgrow it quickly.
Overview
SurveyPlanet lets you build surveys, share them via link, email, social, or embed, and review results with built-in reporting. Its free plan is notable for not limiting surveys, questions, or responses, which is uncommon among survey tools. Paid tiers add practical research features like exporting results, skip logic (branching), white labeling, and kiosk mode. The Enterprise tier adds collaboration (Teams), survey performance insights, custom survey URLs, and API access.
Ease of Use 4/5
SurveyPlanet is quick to get started with: you can create unlimited surveys on the free plan and publish via link, email, social sharing, or an iFrame embed. The builder focuses on straightforward survey creation rather than complex research setup, so most common workflows feel fast. The main usability friction is that key setup options like branching live on the Pro tier, which can change how you structure longer surveys.
Features 3.5/5
For core surveying, SurveyPlanet covers the essentials: templates and pre-written questions, multi-language surveys, anonymous responses, basic reporting, and (on Pro) exports and question branching. Pro also adds practical respondent-experience extras like images, formatting, and alternative success URL redirects, while Enterprise adds Teams, custom survey URLs, insights, and API access. If you need advanced research features like crosstabs, significance testing, or broad plug-and-play integrations, it starts to feel limited compared to research-first platforms.
Key Features
Lacking Features
Looks & Design 4/5
SurveyPlanet offers themes out of the box, plus a custom theme designer for Pro users, so it is easy to get to a clean, consistent look. We also like that it supports a one-question-at-a-time player option, which can improve completion on phones. White labeling (removing vendor branding) is paid, so free surveys will look less brand-controlled for client-facing work.
Customer Satisfaction 3.5/5
The product positioning is clear: a simple survey builder with a lot of mileage on the free plan, and upgrades that unlock the most-requested features. Documentation appears feature-focused (branching, exports, uploads, Teams, API) and the pricing page spells out what is included by tier, which reduces guesswork. For larger rollouts, we would double-check how Teams permissions and the Enterprise API fit your workflow before committing annually.
SurveyPlanet Pricing 4/5
Value is strong if you want unlimited surveys, questions, and responses for free, which is unusual in this category. The trade-off is that exports and branching are paid (Pro is $20/month or $180/year), and some org-grade needs like Teams, insights, custom URLs, and API access move you to Enterprise ($350/year per license). For single-user projects the step up to Pro is easy to justify; for teams, costs can rise quickly even with volume discounts.
Free
- Unlimited surveys
- Unlimited survey questions
- Unlimited responses
- Welcome and success messages
- Two survey player types (all-at-once or one-at-a-time)
- Share via URL, social, and email
- Survey embedding (iFrame)
- Anonymous surveys
- Duplicate surveys
- SSL security
- Over 90 pre-written surveys
- Basic survey themes
- Create surveys in over 30 languages
- Basic in-app reports
- Delete unwanted participants
- Archive surveys
- Survey categories
Pro
- Export results (Word, Excel, CSV, JSON, PDF summary)
- Question branching (skip logic)
- Survey results filtering
- Export/print surveys (PDF/Word)
- Create surveys with AI
- Custom themes and theme templates
- Custom user-created themes (including advanced CSS inputs)
- White label surveys (fonts, colors, logos/images)
- Welcome and success images
- Question images and custom formatting
- Alternative success URL redirect
- Kiosk surveys
- Email and SMS survey completion notifications
- Four chart types for survey results
- Image-choice question type
- Optional comments for survey questions
- Survey length estimate
Pro
- Same features as Pro plan
- Bulk pricing available (per-license discounts)
Enterprise
- Teams (share surveys across multiple accounts)
- Survey insights (completion, bounce, device usage, location map, etc.)
- Custom survey URLs
- Analyze results with AI
- API access
- Bulk pricing available (per-license discounts)
Pros & Cons of SurveyPlanet
Pros
- • Free plan with unlimited surveys, questions, and responses
- • Multiple distribution options (link, email, social, iFrame embed)
- • Skip logic (branching) available on Pro
- • Exports to common formats (Word, Excel, CSV, JSON, PDF summary) on Pro
- • 30+ survey languages supported
- • White labeling, custom themes, and custom CSS options on Pro
- • Enterprise adds Teams, insights, custom URLs, and API access
Cons
- • Key research features like exports and branching require a paid plan
- • Basic reporting on the free tier; advanced analysis features are mostly in higher tiers
- • Enterprise pricing is annual and may be high if you only need a few advanced features
- • Reviewer notes did not confirm integration breadth beyond API access
The Verdict
SurveyPlanet stands out for its free plan: unlimited surveys, questions, and responses, plus basics like sharing, embedding, and simple reporting. If you need exports, branching (skip logic), more branding control, and extras like kiosk mode, the Pro plan is where it starts to feel complete. Enterprise adds collaboration, performance insights, custom survey URLs, and an API, which matters more for teams and organizations. If your main priority is advanced analytics, sophisticated logic, or a broad integration ecosystem, you should compare it with more enterprise-focused survey platforms.
This review has been researched and written following our strictly standardized OnlineSurveyTools methodology. We believe in transparency and consistency.
- We create real accounts and build actual forms.
- We test specific features like logic, payments, and integrations.
- We evaluate the respondent experience on mobile and desktop.
- We verify pricing claims and support responsiveness.